Store Policies & Returns

Should you find your purchase is not as expected or you don’t love it we don’t want you to be disappointed! To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Any damages or discrepancies with your order please notify us within 10 days by calling us on +353 83 133 9797.

To return something, please call us at +353 83 133 9797 or email us at Please make sure that any returns are agreed by a staff member within 30 days of receipt so we can deal with it promptly for you.

Please note that we currently can’t cover the cost of return shipping. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. If you are shipping an item over €50 you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Late or missing refunds (if applicable)
If you haven’t received a refund yet please contact us at

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at and send your item to: Carter Square, Belmullet Co Mayo, Ireland.

If the item was a gift when purchased you can get a gift credit for the value of your return. Once the returned item is received, a gift certificate will be posted to you.

To return your product, you should mail your product to: Lúnasa, Carter Square, Belmullet, Co Mayo, Ireland. Please always contact us prior to sending items back so we know to keep an eye out for it.

Privacy Policy

Maintaining the security of your data is a priority at Lúnasa, and we are committed to respecting your privacy rights. We pledge to handle your data fairly and legally at all times. Lúnasa is also transparent about what data we collect about you and how we use it.
How we use your data;
- to provide information about goods and services to you;
- to manage your purchases and enquires that you make with us;
- to verify your identity;
- for crime and fraud prevention, detection and related purposes;
- with your agreement, to contact you electronically or by postal mail about promotional offers and products which we think may interest you;
- for market research purposes
- to better understand your needs;
- We do not share your data
What personal data we may collect;
- your name,
- your contact details: postal address including billing and delivery addresses, telephone numbers (including mobile numbers) and e-mail address;
- purchases and orders made by you;
- your communication and marketing preferences;
- your location;
- your correspondence and communications
- we do not intend to collect data from children, no part of our website is structured to attract anyone under the age of 18.
How we ensure your privacy is maintained;
Lúnasa is committed to keeping your personal data safe and secure. Our security measures include:
- regular assessments
- security controls 
- internal policies setting out our data security approach and training for employees.
If you have any questions about how Lúnasa uses your personal data that are not answered here, or if you want to exercise your rights regarding your personal data, please contact us by any of the following means:
- phone us on: +353 83 133 9797
- e-mail us at: or
- write to us at: Lúnasa. Carter Square, Belmullet, Co Mayo, Ireland